Friday, 15 April 2016

The Grass is Greener ...

Spiral Tarot

You know how it is, you spend hours and hours trawling the interwebz on a quest to find the perfect eyelash yarn - yes, didn't you know there can be eyelash yarn that is not only wanted but needed ?!

 I know, it's not everyone who can link Meatloaf and knitting - you're welcome.

Anyway. I found some that looked just right for what I needed - something grass-like in color and texture, King Cole Moments in 'Lime':

What arrived illustrates perfectly the perils of shopping online:

ouch ! my eyes ! my eyes !

All in a tizz, I instantly emailed the eBay seller, habby-knitters, begging to return and exchange it, explaining that I had been anticipating something more in the way of Irish or even Surrey fields than those of Chernobyl. 

In response, I received an email telling me to keep the 'Lime' and they would send me something more truly grass-like. In fact, they sent me four more balls without any charge:

I could make some witty comments about the dumping of nuclear waste, but actually I just wanted to give habby-knitters a shout out for excellent customer service, exceeding by far the minimum solution I'd been hoping for. It's always a (rare) pleasure to be able to really be surprised, touched and pleased by top notch service, and to want to tell others about it.


  1. Excellent customer service! Photographing colours accurately is the devil's work!

  2. Brilliant service and some nice alternate colours :D You could always start knitting a range of swamp thing aliens or something with the dayglo stuff :D


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